Shipping Information
Thank you for shopping with Dreamy Pastels.
We are committed to delivering your orders as efficiently as possible. Please review our shipping policy below.
Processing Time: Orders are typically processed within 3 business days. Orders are not processed on weekends or holidays.
Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details and tracking information.
Shipping Times: Estimated Delivery: Our products are shipped directly from our suppliers. Estimated delivery times vary depending on the destination and are typically 3 to 5 business days.
International Shipping: For international orders, delivery times may vary and can take 10 to 15 business days, depending on customs processing in the destination country.
Shipping Rates: Standard Shipping: Shipping rates are calculated at checkout based on the destination and weight of the items.
Free Shipping: We offer free shipping on orders over $25.00 to United States.
Expedited Shipping: Expedited shipping options are available at an additional cost. Please note that expedited shipping does not speed up order processing times.
Customs, Duties, and Taxes:International Orders: Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Order Tracking: Tracking Information: You will receive a tracking number once your order is shipped.
Please note that tracking updates may take some time to reflect the status of your shipment, especially for international orders.
Lost or Stolen Packages: We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly.
Incorrect Address: Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders delivered to an incorrect address.
