Dreamy Pastels

Refund and Return Policy

 

Thank you for shopping with Dreamy Pastels. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a straightforward refund and return policy.

 

Return Timeframe: You have 30 days from the date of purchase to return an item.

 

Condition: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.Receipt or Proof of Purchase: A receipt or proof of purchase is required for all returns.

 

Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.

 

Non-Refundable Items: Certain items are non-refundable, such as [list any non-refundable items like sale items, perishable goods, custom products, etc.].

 

Exchanges for Damaged or Defective Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@dreamypastels.com.

 

Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Contact Information:  If you have any questions about our refund and return policy, please contact us at info@dreamypastels.com.